- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare - Extended Service (Renewal)
- Product Type
- Service
FortiCare 24x7 Service includes access to technical support on a 365x24x7 basis as well as an advanced replacement service for hardware failures. This service provides the assurance of around-the-clock coverage and fast turnaround for replacement of defective hardware.
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7xNext Business Day
- Provided Support
- Parts Replacement
- Phone Support
- Email Support
- Web Knowledge Base Access
- Web Support
- New Releases Update
- Virus Definitions Update
- Intrusion Definition Update
- URL Database Update
- Email Database Update
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 5 Year
