Overview
The HP SmartFriend Service helps you solve a wide range of technical issues that may arise with your PCs and tablets. HP SmartFriend connects you with certified agents who can remove viruses, improve PC performance, solve software errors, and connect your devices to a wireless network.
Benefits
Get "Judgment-free" tech support for your PC: Frustrating software? Lost files? Confusing pop-ups? Your SmartFriend is here to help.
More than a warranty: Get tech support from a brand you trust with 75 years of technology innovation.
All brands, any time: SmartFriend has certified experts in all the popular operating systems -- there for you 24/7.
Features
Virus removal
Error troubleshooting
"How-to" assistance
Software installation and configuration
Connectivity assistance
Block unwanted third-party tracking
Phishing and identity theft
Social media privacy support
Parental control setup and troubleshooting
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack SmartFriend Standalone Service
- Product Type
- Warranty
- Service Information
- Service Main Type
- Technical
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support
- Service Response Time
- Next Business Day
- Service Duration
- 1 Year
- Product Supported
HP:
- Envy All-in-One
- Envy All-in-One - 2y wty
- Envy Desktop
- Envy Desktop -2y wty
- Envy Curved All-in-One
- Envy Curved All-in-One - 2y wty
- Compaq All-in-One
- Compaq All-in-One - 2y wty
- Compaq/Stream Desktop
- Compaq/Stream Desktop - 2y wty
- Pavilion 5xx Desktop
- Pavilion 5xx Desktop - 2y wty
- Pavilion All-in-One
- Pavilion All-in-One - 2y wty
- Pavilion Desktop
- Pavilion Desktop - 2y wty
- Presario/Pavilion Desktop 3/3/3 APJ wty
- Envy Notebook
- Envy Notebook - 2y wty
- Chromebook 14
- Chromebook 14 - 2y wty
- Omen Notebook
- Omen Notebook - 2y wty
- Compaq Notebook
- Compaq Notebook - 2y wty
- Pavilion Notebook
- Pavilion Notebook - 2y wrty
- Spectre Notebook
- Spectre Notebook - 2y wty