This HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware repairs during the extended coverage period
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Pickup and Return Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5
- Service Details
Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
- Provided Support
- Repair
- Parts Replacement
- Remote Diagnosis
- Phone Support
- Pick-up & Return
- Service Response Time
- 6 Business Day
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
- HP Pavilion and Presario Desktop PC