- General Information
- Manufacturer
- Veeam Software
- Manufacturer Website Address
- http://www.veeam.com
- Brand Name
- Veeam
- Service Name
- Premium Support - Renewal
- Product Type
- Service
Premium Support
Veeam's Premium Support program provides 24/7 software support services and fastest response times for critical issues.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic
- Service Description
- 24x7
- Service Details
- Service Response Time: Phone Support
- Severity level 1: 1 hour
- Severity level 2: 3 hours
- Severity level 3: 6 hours
- Severity level 4: 8 hours
- Provided Support
- Phone Support
- Email Support
- Web Support
- New Releases Update
- Web Knowledge Base Access
- Software Support
- Service Availability
- 24 x 7 Phone Support
- 24 x 7 Email Support
- 24 x 7 Web Support
- Service Duration
- 2 Year
- Product Supported
Veeam Management Pack Enterprise Plus for VMware:
- License Pricing: Prepaid
- License Quantity: 1 Socket
- Licensing Details: Includes first year 24/7 uplift