Comprehensive Support, Maintenance, and Security for Your Organisation's Workstations
Experience the benefits of the Dorks Delivered Workstation Management Plan, a complete and reliable solution designed to optimise, maintain, and secure your organisation's workstations. This comprehensive plan offers a perfect blend of support, maintenance, and security services, ensuring your workstations' efficient and smooth operation while providing peace of mind.
Key Features:
Expert Support:
- Unlimited Remote Control Support: Receive prompt assistance for any technical issues with 24/7 access to our team of experts via remote control support.
- Microsoft Application Support: Get help with any Microsoft applications, ensuring smooth and efficient operation across your organisation.
- 4-Hour SLA: Enjoy the assurance of a 4-hour service level agreement, guaranteeing prompt resolution of any workstation-related issues.
Proactive Maintenance:
- Online Asset Management: Simplify the tracking and management of your organisation's workstation assets with an easy-to-use online platform.
- Online Trouble Ticket Management: Streamline the reporting and resolution of technical issues with our efficient online trouble ticket management system.
- Online License Management: Organise and manage software licenses effortlessly with our user-friendly online license management system.
- Desktop Optimisation & Management: Ensure the peak performance of your workstations with regular optimisation and management services.
- Spyware and Adware Removal: Safeguard your organisation's data and performance with regular spyware and adware removal services.
- Incremental and Full Backup Options: Protect your valuable data with customisable backup options, including incremental and full backup solutions.
Enhanced Security:
- Windows Patch Management: Stay up-to-date with the latest Windows security patches, ensuring the protection and stability of your workstations.
- Antivirus Software Management & Update: Maintain a secure workstation environment with comprehensive antivirus software management and regular updates.
The Workstation Management Plan is the perfect choice for organisations seeking a comprehensive and cost-effective solution to support, maintain, and secure their workstations. By investing in this all-inclusive workstation management plan, give your organisation the expert care it needs to thrive in today's competitive business landscape.